What will the onboard experience be like?
Your experience will be very similar to what you are experiencing at home. Masks will be required and social distancing measures will be in place.
Do I have to wear a mask the whole time on the cruise?
To prevent the spread of SARS-CoV-2, cruise lines will require guests and crew to wear cloth face coverings/face masks in accordance with CDC recommendations.
How is it possible to social distance on a cruise?
Cruise line facilities on board the ship, at terminals, and at cruise line-owned and operated destinations will be modified to promote and facilitate physical distancing in accordance with the CDC recommendation of a distance of at least six feet.
Where will cruises be going now?
In the startup phase, cruises itineraries will be utilizing private, cruise line-owned and operated destinations or ports where there can be tight control of the onshore experience.
Will I have to take a cruise line excursion to leave the ship?
During the initial return to sailing, cruise line will only allow guests debarking from a ship at a destination port to participate in cruise line-sponsored or verified excursions as a way of limiting potential exposures in the destinations they visit.
Can we sit with other guests at dining or just our party?
Service will be adapted to respect social distancing: all meals and drinks will be served to guests at their table. For a contactless experience, guests will access restaurant and bar menus from their personal mobile device by scanning a QR code.
Will buffets be open?
At the buffet restaurant, self-service will be unavailable and the food will be plated and served to guests.
Crew safety & training
The crew will be provided with regular training on protocols to reduce transmission of SARS-CoV-2 and empowered to take action to ensure these protocols are followed by guests and fellow crew members.
What happens if I or a family member/companion get COVID on the ship?
A cruise line’s medical treatment plan will be responsive to the current understanding of COVID-19 and optimal treatment protocols, as well as to the specific clinical needs of each patient.
Immediate isolation for possible or confirmed cases of COVID-19 in pre-designated, reserved isolation cabins, rapid implementation of response protocols to identify and quarantine close contacts.
Cruise operators will have established relationships with onshore medical institutions that can provide telemedicine consultations in the event of a more serious COVID-19 case. Cruise operators will designate certain cabins on the ship as isolation and quarantine spaces.