What if my sailing is cancelled? January 29, 2020 19:37 Updated If your cruise has been cancelled, CheapCruises.com will notify you via email or phone and assist you with next steps. Related articles How will I know if my sailing is impacted? How will I know if there are changes my itinerary? How do I cancel or change my cruise when paying through Uplift? How can I make payments on my reservation? How do I get to the ship?