What happens if my sailing is cancelled? September 03, 2019 22:02 If you are notified that your sailing has been cancelled, you can contact CruisesOnly for the next steps at 800-972-7447. Related articles How will I know if my sailing is impacted? How do I get to the ship? How can I find out the latest hurricane information? What happens if the cruise line changes my itinerary? So many cruise lines - which one should I choose?