In order to cancel your cruise, please call us 24/7 at 1-800-972-SHIP | 1-800-972-7447 or click Chat for assistance Monday through Friday from 9AM - Midnight EST.
An automatic cancellation charge of $100 per reservation will be applied to the last credit or debit card used on the account. Our (previously collected) $24.99 processing fee is non-refundable.
Refunds will be applied to the original credit or debit card used for the transaction. We are unable to apply refunds to a different card according to federal banking laws. If the card used for the original transaction was canceled, the funds will still be applied to the card holder's account profile. Please contact your credit or debit card company and they will help you with your refund.